Returns & Exchanges

At MA:NYO, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Authorization number.

• 2.
  Pack Your Items

  Carefully place the products in their original packaging, ensuring they are unused and securely sealed to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.